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Palo AltoHVAC
Same-Day ServiceCSLB #1082456★ 4.9 / 847 reviews

Heating System Repair in Palo Alto & Silicon Valley

Most heating contractors only do gas forced-air. We do everything that produces heat in a Bay Area home: 80% and 95% AFUE gas furnaces, Weil-McLain and Lochinvar boilers driving the radiant slabs in Eichler homes throughout Greenmeadow and Fairmeadow, ducted heat pumps, ductless mini-splits in heat mode, and electric heat strips on older air handlers. Each system fails differently. A boiler that lost its expansion tank charge looks nothing like a heat pump stuck in defrost looks nothing like a furnace with a cracked secondary heat exchanger. The diagnostic process is different for each, the parts are different, and the safety considerations are different. Bringing one technician who can handle all of them is the difference between solving the problem in one visit and bouncing between three contractors.

Heating Repair from a Licensed Silicon Valley HVAC Contractor

Gas furnace repair is the highest-volume call we run from November through February. Failure patterns are predictable: a cracked or contaminated hot surface igniter (Norton 271N replacement, $200-$340), a flame sensor coated with combustion residue ($180-$280 cleaning or replacement), a draft inducer motor with seized bearings on Goodman or Rheem 80% units 10+ years old ($380-$780), a pressure switch failing closed or open from condensate water in the sensing tube ($220-$420), or a control board with a blown fuse from a shorted thermostat wire ($340-$680). We diagnose with sequential operation testing — call for heat, observe inducer ramp, watch for HSI glow, listen for gas valve click, verify flame, confirm blower start. The failure point reveals itself in the sequence.

Hydronic boiler repair is the Eichler specialty. Joseph Eichler built about 2,700 mid-century modern homes in Palo Alto, Sunnyvale, Mountain View, Cupertino, and Sunnyvale-adjacent neighborhoods between 1950 and 1974. Most use copper or PEX radiant tubing embedded in a 4-inch concrete slab, fed by a small natural gas boiler — typically a Weil-McLain CGS, a Lochinvar Knight, or an older Teledyne Laars LITE. Common failures: lost expansion tank precharge (boiler short-cycles on pressure relief, $250-$420 to recharge or replace), failed Taco 007 circulator pump ($380-$650 with new flange gaskets), zone valve actuator stuck (Honeywell V8043 or Taco SR503, $280-$520), and flat-plate heat exchanger fouled with calcium ($400-$900 chemical clean or replacement). The radiant tubing itself is essentially permanent — we have never replaced an Eichler slab loop in 11 years.

Heat pump heating-mode repair has its own failure catalog. The reversing valve (a four-way solenoid that determines whether the system runs in cooling or heating) sticks in cool mode after long summer use — symptom is heat pump running but blowing room-temp air on a 40°F morning. We diagnose by feeling line temperatures and listening for the solenoid click on a heat call. Replacement runs $850-$1,800 because the valve is brazed into the refrigerant circuit and requires recovery, valve removal, brazing, vacuum, and recharge. Defrost board failures are next most common — the unit ices up the outdoor coil because the defrost cycle never initiates, $340-$720 to replace. Mitsubishi Hyper-Heat MUZ-FH and MUZ-FS series have a unique base pan heater that fails and causes ice damming; that part is $180-$320.

Electric heat strip repair (the auxiliary heat backup on most Bay Area heat pump air handlers and the primary heat on some all-electric Eichler retrofits) is straightforward but requires care. A 10kW heat strip pulls about 42 amps at 240V — a failed sequencer relay can leave one element energized continuously and trip the high-limit, while a failed limit switch can disable the strip even when fine. Diagnostic uses a clamp meter on each leg and a multimeter on the limit switch terminals. Sequencer replacement runs $260-$480, element replacement (uncommon, the elements rarely fail) runs $350-$680. Always verify the breaker is sized correctly to the strip — we routinely find 60-amp breakers feeding 10kW strips that should have 50-amp protection, a fire risk we correct under separate electrical work.

A note on diagnostic-first repair: cheap heating contractors will swap parts until something works, which is expensive for you. We always confirm the failure with measurement before quoting. A short-cycling furnace gets its flame sensor microamp reading taken (target 1.5-5 µA, anything under 0.7 µA confirms sensor failure). A boiler that won't fire gets a manometer on the gas valve. A heat pump that won't heat gets line temps and reversing valve solenoid voltage tested. The diagnostic is included with the repair when approved; if you want only diagnostic with no repair, the fee is $89-$149 and we give you a written report you can take to another contractor.

What's Included in Every Heating Repair Job

  • Same-day dispatch within 35 miles of Palo Alto, 24/7 emergency available
  • Combustion analysis with Bacharach Fyrite on every gas heating job
  • CO testing in supply registers and living space
  • Hydronic boiler diagnostics: pressure, expansion tank charge, circulator amp draw
  • Heat pump reversing valve, defrost, and refrigerant-side diagnostics
  • Electric heat strip element and sequencer testing with clamp meter
  • Eichler radiant slab boiler specialty service
  • OEM parts where available; warrantied alternatives clearly disclosed
  • 1-year labor warranty on every repair
  • Photo and reading documentation included on invoice

Common Heating Repair Issues We Resolve

Gas furnace clicks but won't ignite

Cause: Cracked hot surface igniter (most common), failed flame sensor, low gas pressure, control board lockout

Fix: Sequential diagnostic; HSI replacement $200-$340, flame sensor service $180-$280

Eichler radiant slab is cold but boiler is running

Cause: Stuck zone valve, failed circulator, lost expansion tank precharge, fouled heat exchanger

Fix: Pressure check, circulator amp test, zone valve actuator inspection — $280-$900

Heat pump blows room-temperature air on heat call

Cause: Reversing valve stuck in cooling, low refrigerant charge, failed compressor capacitor on outdoor unit

Fix: Refrigerant pressure and line temp diagnostics; reversing valve $850-$1,800, capacitor $200-$420

Heat pump outdoor unit covered in ice

Cause: Defrost board failure, failed defrost sensor, base pan heater out (Mitsubishi)

Fix: Defrost board $340-$720, defrost sensor $180-$320, base pan heater $180-$320

Boiler short-cycles on pressure relief valve

Cause: Lost expansion tank precharge or waterlogged tank, failed pressure-reducing valve

Fix: Recharge or replace expansion tank $250-$420; PRV $220-$380

CO alarm activation during furnace operation

Cause: Cracked heat exchanger, blocked flue, backdrafting from negative pressure (kitchen exhaust running)

Fix: IMMEDIATE shutdown, combustion analysis, borescope heat exchanger inspection — typically replacement consult

Electric heat strip won't engage on heat call

Cause: Failed sequencer relay, tripped limit switch, blown high-amp fuse on disconnect

Fix: Clamp meter testing, sequencer replacement $260-$480

Our Heating Repair Process

01

Emergency Dispatch

24/7 line; typical response 1-2 hours during business, 1-3 hours after-hours. Priority for homes with infants, elderly, medical equipment.

02

Source-Specific Diagnostic

Different test process for furnace vs boiler vs heat pump vs electric strip. Always measurement-based, never guess-and-swap.

03

Written Quote

Flat-rate price presented before any repair. Diagnostic fee waived when repair is approved.

04

Repair

Parts from truck where possible, OEM sourced same-day from local supply where not. Most repairs completed in single visit.

05

Verification

Multi-cycle test, combustion analysis on gas units, CO retest, leak test on any gas-side or refrigerant-side work, walkthrough.

Heating Repair Pricing in the Bay Area

Typical heating repair pricing in our Silicon Valley service area runs $149 – $1 800 per repair. Most jobs complete in 1-3 hours for most repairs; reversing valve replacement up to 6 hours.

Every quote is flat-rate and provided in writing before work begins. Diagnostic fees are waived when repair is approved. We never use time-and-materials billing surprise pricing.

Local Context: Heating Repair in Silicon Valley

The Bay Area heating mix is unusually diverse for a single contractor service area. Within a 5-mile radius around Palo Alto we service gas forced-air in Crescent Park ranches, hydronic radiant slab in Eichler tracts in Greenmeadow and Fairmeadow, ductless mini-splits in solar-equipped Eichler retrofits, and ducted heat pumps in newly electrified College Terrace homes. The rest of Silicon Valley adds 1960s tract gas furnaces in Willow Glen and Almaden Valley San Jose, propane forced-air in Portola Valley and Woodside hills, and a growing volume of all-electric heat pump conversions driven by TECH Clean California rebates ($1,000-$3,000) and federal IRA 25C credits ($2,000). Bay Area winter lows in inland zip codes drop to 32-38°F overnight 20-40 nights per year — enough to expose marginal heating equipment but mild enough that no single brand or technology dominates the way gas furnaces dominate Sacramento or heat pumps dominate Phoenix.

HVAC Brands We Service for Heating Repair

CarrierTraneLennoxRheemGoodmanDaikinMitsubishi ElectricAmerican StandardBryantYorkWeil-McLainLochinvarBurnhamSlant/FinTacoHoneywell

Heating Repair FAQ

My Eichler's radiant slab is cold — who do I call?

Us. Most HVAC contractors do not service hydronic boilers and will tell you to call a "boiler specialist" or a plumber. We have technicians specifically trained on the Weil-McLain CGS, Lochinvar Knight WB, and older Teledyne Laars LITE boilers common in Eichler tracts in Greenmeadow, Fairmeadow, Royal Manor, Stanford Hills, and Mountain View Sunnyvale-adjacent. We carry Taco 007 circulators, Honeywell V8043 zone valves, and Watts expansion tanks on the truck. Most slab repairs are completed in one visit at $280-$900.

How fast for a no-heat call in winter?

During business hours (8 AM – 8 PM): 1-2 hours typical for Palo Alto, Menlo Park, Mountain View, Sunnyvale, Cupertino, and most of San Jose. After-hours emergency: 1-3 hours. We prioritize homes with elderly residents, infants, or medical equipment. December and January peak demand can stretch dispatch to 2-4 hours; we stay transparent about ETA.

My heat pump is icing up — emergency or not?

Not an emergency unless it has stopped heating entirely. Some ice formation on the outdoor coil is normal during heat mode operation in 35-45°F weather; a properly working defrost cycle clears it every 30-90 minutes. If the unit is fully encased in ice and not heating, that is a defrost cycle failure — call us same-day. Do not pour hot water on the unit (cracks the coil); turn the system to emergency heat / aux heat mode if available and we will be out within hours.

Do you handle propane heating systems?

Yes. Propane is common in unincorporated San Mateo County (Woodside, Portola Valley, Skyline, parts of Half Moon Bay) and the Santa Cruz Mountains foothills (Los Gatos hills, Saratoga hills). We service propane gas valves (always 10 inches W.C. manifold pressure vs natural gas 3.5 inches), regulators, and verify proper LP conversion orifices on furnaces shipped factory natural-gas configured.

Can you repair an old gravity furnace?

Maybe. Gravity furnaces (no blower fan, relying on natural air convection) installed before 1965 are essentially obsolete — parts are mostly unavailable, and combustion safety standards have evolved. We can sometimes diagnose and source aftermarket parts for the gas valve and pilot assembly, but most gravity furnace calls turn into replacement consults. Honest assessment up front saves you from putting $400 of parts into a system that will fail again next year.

Do you do warranty work for other contractors?

Yes for parts under manufacturer warranty (we are warranty stations for Carrier, Daikin, Mitsubishi, Goodman, and Rheem). The original installer typically has labor responsibility, but if they have gone out of business or are unresponsive, we can step in on a labor-only fee basis and process the parts warranty claim directly with the manufacturer.

Heating Repair Reviews from Bay Area Customers

4.9from 119 reviews

Real heating repair jobs from across Silicon Valley

M
Margaret F.
★★★★★

Boiler in our Hillsborough home wasn't firing reliably. Turned out to be a stuck zone valve actuator, not the boiler itself. They fixed the actual problem instead of replacing the whole pump like the previous company suggested.

A
Andrew P.
★★★★★

Heat strip in our heat pump air handler had failed. Tech replaced the strips and checked the contactor that drives them. House warmed up properly that night.

R
Rebecca M.
★★★★★

Quick heating diagnostic on our older electric furnace. They figured out it was a sequencer issue, replaced it, and didn't try to upsell us on a whole new system even though the unit is from the late 90s.

Need Heating Repair in the Bay Area Today?

Same-day service available. Free quotes on installations. Diagnostic fee waived with approved repair.

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